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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Text Messaging
1ANTHONY99
Member

I started new service with Verizon. I have the HTC One Max. My wife has iPhone 5 on Sprint. When I started service I was able to receive text messages from her. I only received 3 inbound messages now I cannot receive her text messages anymore. She can receive mine. I reset my phone to factory settings and deleted everything on my phone and set it up as a new phone and I still cannot receive her text message but she can receive mine. I have no problem not receiving text messages from anyone but her.

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Re: Text Messaging
Not applicable

Is she actually using texting or iMessage. You won't be able to see an iMessages.

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Re: Text Messaging
1ANTHONY99
Member

The texting app she uses is imesage or texting other phones

Sent from my HTC One Max on the Verizon Wireless 4G LTE network

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Re: Text Messaging
vzw_customer_support
Customer Support

Let's ensure we take a close look into these text messages concerns as the importance staying in touch with your wife cannot be understated.

What was your previous device? Did you previously have an iPhone?

YosefT_VZW
Follow us on Twitter @VZWSupport

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