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Hi thank you for emailing HTC, I do apologize about the wait for the ICS update.
The release date for the HTC Rezound is for sometime in July. Our goal is to make sure that an upgrade provides an equal or improved customer experience and that means a high standard of quality for hardware compatibility, adapting device or carrier specific customizations, testing by HTC and partners, addressing device hardware constraints, and many other factors. Please keep an eye on our social networking pages such as Facebook and Twitter. Again I do apologize for the wait, and hope you have a good evening.
Just to let you know, you can visit our self help website at www.htc.com. On that site you can get some tips and tricks about your phone as well as your user guide.
Again thank you for choosing HTC, and if you have any further questions you can always email us back, we are open 6am to 1am EST.
Let me know if I have successfully answered your question, please click here to complete this.
To send a reply to this message, please click here.
Sincerely,
Troy
HTC
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Thank you for the information.
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Useless but thanks
I mean wait till the end of july and they will say mid aug.. same thing happened to the razr
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Yeah, I called them last night and spoke to Bethany. She said end of july, but it could be August. To address to things in your post:
adapting device = Verizon wants the Rezound to be a World Phone and ICS is being delayed while HTC figures out how to make the hardware work with carriers is was not designed to service.
carrier specific customizations = The Rezound ICS update better work with the Bloatware that Verizon rakes in money off of.
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If this goes into august they are gonna have quite the angry group of rezounders! The frigging Razzar was supposed to get ICS after we did. They all got it already. How much you wanna bet we have to wait till October or more? HTC is releasing new phones that are basically the rezound with ICS, so what's the problem?
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Im really starting to get discouraged about this HTC phone, Im already kicking myself for renewing yet another contract, now this ......
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its a great phone even without ics
What is world changing about ics??? its the same phone, i have a buddy running a rezound on ics, it doesnt do anything different
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Ya but it hopefully will fix a few bugs, like the complete wipeout of
saved settings on reboot and the messaging app, and keyboard.. I know
it wont be groundbreaking but since we were promised the upgrade we want
it (as long as its not full of bugs)
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I'm already in the process of saying goodbye.
Tomorrow by 3 PM my Galaxy S3 will arrive and by Thursday my Rezound will be joining its brothers & sisters on eBay.
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Way to show them, isn't that what you have been saying they want, for you to buy a new phone?
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so, hows the new S3 ?
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So far I love it. It's everything the Rezound could have and should have been.
The phone is freaky fast and bloatware free in my opinion. The only program I bloatware. is VZ Navigator. Androids have Google Navigation. Put the VZ program on feature phones who need it.
I have heard criticism that Spotify and Pandora are bloatware because VZ installed those too.
To answer Demmo, all I did is what Verizon was going to make me do. If I waited until next November, I would be paying full price to keep my unlimited data.
When they double cross us I am going to pull out my receipt and say I upgraded at full retail.
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I agree. Wtf August? If they start with the august crap I'm gonna go demand a diferent phone.
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well I guess you better start demanding a new phone, the update according to VZW has been moved into August due to testing and so on and so forth. Heres a condensed response I got from CS, at least they were nice
" I have confirmed in our system that the HTC Rezound is one of 12 devices expected to have the update with in the next few months. That wasn't a precise enough answer for me personally, so I contacted HTC to inquire if I could get more details. I was able to determine, the update is coming very soon, they advised that the release date is scheduled to occur between now and the end of August. Which is right around the corner. At this time everything is running on schedule. Keep in mind that this date is subject to change and is an estimate. When is comes to software updates for any kind of equipment there are rigorous designing, testing’s and approvals that take place which can sometimes affect the launch date for our customers."
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In other words... We have to wait for blockbuster, NFL, and all the other bloatware to be converted to ICS? I was pretty pissed after I saw the razzar got it already. We were supposed to get it first. Verizon is trying to focus entirely on the razzar. I'd get one but the battery is non-removable..
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No, those apps all work just fine with ICS.
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That's about jellybean, which is the newer version just released by Google.. ics is now an old is but we probably will never get either anyways. As I predicted I'm starting to hear August as the push date for ics... Pfff
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Did you even read it? There is a nice explanation about why phones may or may not get upgraded, and why it can take so long and, incidentally, is the same thing I have been saying all along.
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Yea jelly bean will never come to rezound ....... Officially . The newest dates from the wire are evidently early August . Has anyone gotten any link with attacking Verizon and getting them to upgrade to another device due to the delay ? I know I read a few people were try and contact Verizon and try