Thunderbolt ICS Upgrade Defective....

[Deace]

I installed the recent ICS firmware update, which replaced the Gingerbread operating system on my phone, and I am mad as hell.  Here are a list of issues just to star;

- Phone is slow and sluggish... Push a switch or icon it takes forever to respond, and so I push it again, no response right, then it finally it works along with the multiple other times I pushed it in frustration.  That includes trying to dial out (Speed Dial), doesn't respond, so I try again, then it makes multiple calls all at once....

- When I receive some calls, they can't hear me so I have to use speakerphone....

- Power saver switch won't turn off power saver....

The point is...IT'S NOT EVEN WORKING PROPERLY AS A PHONE LET ALONE ANYTHING ELSE! GET THE THING FIXED I'M NOT A BETA TESTER!

[Sautéme · Accepted solution]

You have to do a factory reset. It is a huge pain but it works. My phone works better than ever. Super fast.  Back it up and reset.

[UnhappyAfter11Years]

My phone had the same thing happen and factory reset was what I was told to do. Tech support said there was a glitch with the update.  The reset would cause the text history to delete but unfortunately I need some of the original texts for legal purposes so cannot do this.  So customer service said to get a new phone since I'm eligible for an upgrade.  Hope the reset works for you but for me, Verizon putting the cost on the customer has me looking for a new provider.

[tikibar1]

You can download apps from Google Play that will back up your texts and send them to your email, if you want.  SMS Backup and Restore is one such app.