$540 via promo credit when you add a new smartphone line with your own 4G/5G smartphone on postpaid Unlimited Plus plan between 5/18/23 - 5/31/23 & port-in req'd. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
First, I kept getting "force closure" messages and got the phone replaced twice. Verizon updated the software as well. Next, I get "out of space,delete messages" which I'm told is an issue that is "being worked on". I have to hit 'Okay" to this message each time I need to read an email and this happens sometimes four times before I can actually read an email. The latest is that my texts are appearing fine when I write, but somehow when I press send, they are being sent to the wrong person. Verizon will not issue a refund on the phone as "it's an HTC issues, not ours". They will, however, give me another Droid phone. Well, I'm not sure that's the answer. It's still a Droid system. So, where does that leave me? I've had a highly touted phone that does many great things, only it has been filled with glitches from the beginning. Oh well. . . .
I understand the problems you are experiencing with your phone Sherry1956, I actually have the same device.
The issues you have mentioned in this post were resolved with the latest software update. I would like for you to complete the update and please let us know how your device is working after the software update. I'm including instructions below:
Software Update: HTC Thunderbolt
Thanks, again, for posting!