Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Verizon email account removed from HTC Thunderbolt
marinequeen
Member

My Verizon email account has mysteriously disappeared from my HTC Thunderbolt. I have tried a number of times to reinstall the account onto the phone but I keep getting a message that it won't connect to the server. I am receiving my emails on my Verizon account on my pc just fine. I have called Verizon Wireless who told me to call Verizon for their email settings. The email settings on my phone are correct. They match the email settings on my pc. I did call Verizon anyway. They gave me different email settings to try. That didn't work either. I called HTC. They say it is a Verizon server problem. I have been getting the runaround for two days now and one Verizon tech offered to transfer me to someone I would have to PAY for support. Another wanted to rout my email through my gmail account. No one knows what is wrong. Does anyone have any answers? I tried switching to 3G. It didn't work. Thanks.

0 Likes