Voice Dialing

[Jimbo33]

I have had the Thunderbolt 3 days. I pressed on the app labeled "voice Dial" and it doesn't work, it only vibrates then brings up suggestions from the contacts list that I have to manually choose. The Verizon tech center near me had a serious bad atttitude and I was told that the device could not voice dial inspite of the icon name. I was clearly frustrated but not impolite or rude.

I called 611 and talked to the tech there and when the person there tried it on her own Thunderbolt she was surprised that it didn't work on hers either. After checking around, she recommended "voice action". I installed it and it worked the first couple of times I used it. After that it acts like it is working, it responds with a message on the screen "dialing home" for instance but just sits there and doesn't actually dial. I tried resetting the phone and it was no help. Even cheap phones have voice dialled for a very long time.

Bottom line, I still have 10 days to return it. I will only keep it if:

1) They solve the voice dial problem. Inspite of all the features it has it still has to function as a phone.

2) I am assured that a longer life battery is a definite in the near future.

Jimbo33

[AZSALUKI]

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Dnakaman wrote:
On a sidenote: If you use the voice action (the Mic on the Google search widget), and use the "dial" command, it will automatically dial the phone.

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correct. although it doesn't always dial who i want. if you "call whoever" it will pull up the contact it is going to dial and give you about 2-3 seconds to hit cancel. if you do nothing, then it will dial. while it is not nearly as accurate and as easy as this video demonstrates, this is how it's supposed to work:

http://www.google.com/mobile/voice-actions/

click the "watch video" icon on the page. the calling, searching, and navigation works fine for me, but i've never been able to get the texting to work properly.

[bearx16]

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AZSALUKI wrote:

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Dnakaman wrote:
On a sidenote: If you use the voice action (the Mic on the Google search widget), and use the "dial" command, it will automatically dial the phone.

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correct. although it doesn't always dial who i want. if you "call whoever" it will pull up the contact it is going to dial and give you about 2-3 seconds to hit cancel. if you do nothing, then it will dial. while it is not nearly as accurate and as easy as this video demonstrates, this is how it's supposed to work:

http://www.google.com/mobile/voice-actions/

click the "watch video" icon on the page. the calling, searching, and navigation works fine for me, but i've never been able to get the texting to work properly.

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Thanks for the help on this matter.  I have reinstalled google voice and now use it for all my voice dialing.  Deleted it as I didn't know what it was or understood how it worked.  I have tried one text and it worked, at least the 1st time, for me. 

bearx16

[21stNow]

Rwms, I want to help, but need answers to my questions that are in post #20.

Taking my test into reality, I should perform steps 1 and 2 before I get into the car and after I put my BT headset on. From this point, I only have to touch the headset's call button to make a call. I will not touch the phone again.