I am experiencing over the last few days of my phone not getting text messages from my work which I use it for now and then and also the face of the phone is frozen at times to go anywhere in the phone....anyone else expeience this????
Try placing the phone is safe mode and see if that corrects the issue.
To get into safe mode, reboot the device, on the second HTC screen, press on the down volume button until the phone gets to the signon screen.
This takes any added apps out of the equation that may be causing a conflict.