Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
htc powering down

my battery is fully charged. yesterday my thunderbolt just started powering down and has continued to do so for the past 12 hours .. screen barely loads and it goes back down. i have tried restarting, taking battery out and putting it back in, still wont stop, doesnt matter if i am texting, app shopping, on social network site..any thoughts?

verizon mailing me a new one .. but would sure like to be able to use my phone in the meantime.