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my email to cust service. updates to follow

Is the recent thunderbolt ics upgrade being worked on - will there be a re-release?

Please do not send a standard - "updates are from HTC and do not come from VRZN response"

I have already talked to tech support - they knew about the issues I was having and suggested I return phone and get new one.

Just want to know if I should be patient because this is being resolved. Thanks.

Sent to customer service 11pm friday - lets see what we can stir up.

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