"login failed" message

5phones
Newbie

When attempting to access email -- I get login failed message.  Worked great for over 1 year, but this problem started last week.  Checked wifi connector, passwords, location, re-start.  Cannot find a solution. Any guidance appreciated. I have an Android - HTC Rhyme

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Ann154
Community Leader
Community Leader

Let me guess, a Yahoo or AOL email address?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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5phones
Newbie

it is a yahoo account but not a yahoo address.  No problems for 13 months accessing.

Any ideas of what to do?

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Ann154
Community Leader
Community Leader

Try removing the email address from your phone and adding it back again under the "Other" email type which allows you to manually add the email server information. There have been a number of users with issues accessing their Yahoo based accounts lately.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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tikibar1
Community Leader
Community Leader

The Yahoo Mail app from Google Play is also an alternative.

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