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receiving text messages after ICS upgrade
Tears33
Member

Ever since the upgrade to ICS for thunderbolt my husband phone has not been receiving text messages. it is not all the time but it is enough to get annoying. However sometimes I am not getting some that are sent to my phone for a couple of weeks and then all of the sudden they come to my phone. I have a droid razr maxx also running ICS. I am not sure if this is an ICS problem or a verizon problem? Does anyone have any thoughts or ideas on how to fix this.

On older phones I have never had these problems but maybe once in a blue moon and now they seem to be happening alot.

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Re: receiving text messages after ICS upgrade
vzw_customer_support
Customer Support

Hi Tears33,

I'd like to give you a suggestion to assist your husband with not being able to receive text messages after updating to ICS on his device. Does he use a third party app to receive his messages? Is he able to send text messages? Ask him to try safe mode http://tinyurl.com/9x5klhy. Then send you a message with you replying back to test it. You can even try these same steps via http://tinyurl.com/96e48ee. If you need more assistance, post back with the results to give me more details.   

Thanks,
EdW_VZW
Follow us on Twitter @VZWSupport

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