Choose your cart
Choose your cart
Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Have you tried calling your voicemail and then try covering the left corner of ear piece speaker to see if the proximity sensor is working.. If this does not work then you have a bad sensor and you need to contact CS about a possible replacement device.
If your other device had the same issue I would guess that there is a good chance that your issue is app related not device... The chance of having repeating devices to have the same exact issue is a slim to none unless you just have that luck... Try going into safe mode and see if you get any diffrent luck...
Enable Safe Mode
Disable Safe Mode
peoplegetpeople wrote:
Good stuff man. I'm trying safe mode now. My initial thought was app related but after fac data reset its still a problem. Do you know of any apps whose permissions include proximity sensor? Or perhaps something is slowing down the processes enough that it doesn't catch the sensor instruction in time before the screen times out?
Theres apps that can do this but none that jumps out, care to share apps that you got installed maybe the app can be isolated from the list...
Did you check under your display settings? What do you have your screen timeout set to?
Also, forgot to ask what screen protector and/or case you might be using?