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Hello tonkatruck,
I know what an inconvenience it can be not being able to have a WiFi connection on your device. Can you please let us know what device you currently have? What specific error are you receiving?
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Daisy,
Odds are if the post is in the Thunderbolt forum, the phone in question is a Thunderbolt.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
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Come to think of it, I had this problem too with my Thunderbolt, before it shut down. Since I cannot access my phone, I can't get details. hopefully, I'll have it working today. But I do know that I didn't agree to an update so I don't think the update was the problem.
It didn't give a specific error. when I tried to toggle it via the Sense widget, it would do the animation showing tha tit's trying to turn on, then it would just remain gray. Then I tried doing it through the Settings menu, and it would just say "Error" under the "Turn on wifi" option and not turn on.
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Not sure if this will help you, as I'm not exactly sure what wifi error you are getting.
But I know, for me, in the past, sometimes when i did an update and Google restored some of my settings, I would need to forget the wifi connection (Wireless connection setup - pick your router then tell it to forget).
I would then need to search again for available devices and then "reconnect".
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Dnakaman wrote:Not sure if this will help you, as I'm not exactly sure what wifi error you are getting.
But I know, for me, in the past, sometimes when i did an update and Google restored some of my settings, I would need to forget the wifi connection (Wireless connection setup - pick your router then tell it to forget).
I would then need to search again for available devices and then "reconnect".
I actually think this could be a workable solution, might be worth trying..
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Dnakaman wrote:Not sure if this will help you, as I'm not exactly sure what wifi error you are getting.
But I know, for me, in the past, sometimes when i did an update and Google restored some of my settings, I would need to forget the wifi connection (Wireless connection setup - pick your router then tell it to forget).
I would then need to search again for available devices and then "reconnect".
This doesn't work. When I go to the Settings menu, the add wi-fi network option is grayed out. I can't select it unless wifi is enabled.
I just did a factory reset, too.
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Have you tried rebooting?
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Yes, I just rebooted 30 minutes ago.
Edit: I rebooted again, and then tried it in safe mode. It still doesn't work.