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Amazon Music Crashes even though not intentionally running
Mel1841
Member

Brought home new phone yesterday,  Lollipop loaded immediately post activation. I opened the Amazon Suite.  Since then, about every 90 seconds I get "Amazon Music Crashed...Report?... Cancel?"  No matter which I choose, another pop-up, "Unfortunately Amazon Music has stopped...".  I can't use the phone for anything because of the interruptions.  And I NEVER play music on a phone.  I downloaded AM's updates thinking the crashes were because something was missing.  No help.  I Forced Stop and Disable.  Still get the announcements.  How do I kill Amazon Music announcements?

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Re: Amazon Music Crashes even though not intentionally running
rosiegoldie
Member

Mine was also doing this after the update. I just disabled the app to stop it from happening - doesn't fix anything but makes it less annoying. I'm also having an issue with message+ crashing when trying to send pictures now... I wish I never updated the phone because I want to smash it with a rock now.

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Re: Amazon Music Crashes even though not intentionally running
Snn5
Sr. Leader

It may be related to more than one Amazon app, and also related to the apps trying to sync with data.  Case in point:  Verizons contact backup, cloud, and sync....the contacts will crash if i disable cloud only, and will not crash if I disable Sync Service.

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Re: Amazon Music Crashes even though not intentionally running
rosiegoldie
Member

Mine was also doing this after the update. I just disabled the app to stop it from happening - doesn't fix anything but makes it less annoying. I'm also having an issue with message+ crashing when trying to send pictures now... I wish I never updated the phone because I want to smash it with a rock now.

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