Apps constantly forget permissions
coinneachfitzpatrick
Enthusiast - Level 3

Apps on my M8 need their permissions reset almost daily. Specific example: my SMS notifications go silent; when I check my notification settings, the tone is Unknown and the app permission popup comes up saying Messages needs access to Storage (where my notification and ringtones live, obv). Once I grant access, it's fine for a while. But it's not just Messages and not just Storage - it's all apps and random permissions. Things just randomly and silently stop working due to permissions and it's driving me up the wall. I've never seen this behaviour on other devices. Hard reset doesn't really address root cause. Anyone else seen this?

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Re: Apps constantly forget permissions
vzw_customer_support
Customer Service Rep

connieachfitzpatrick, we want to ensure everything is functioning as if should be on your device. May we ask if this recently just began or has been an issue since having the device? KleoL_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Apps constantly forget permissions
coinneachfitzpatrick
Enthusiast - Level 3

This has been an issue since the Marshmallow OTA.

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Re: Apps constantly forget permissions
coinneachfitzpatrick
Enthusiast - Level 3

OK, according to several Android forums, this is a known issue in the M8 and it's still happening. So long, HTC.

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