Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Browser
Bradentonboy
Member

When I go to search for something the browser goes blank and never shows what I ask.

Labels (1)
0 Likes
Re: Browser
vzw_customer_support
Customer Support

Bradentonboy, a blank screen is no good when trying to search. Let's get to the bottom of this. When did this start happening? Have you recently downloaded any new apps, games or software? What steps have you tried?
LorenB_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: Browser
Bradentonboy
Member

I uninstalled the browser and downloaded a new one but it still will not work.The only app I downloaded was a Walmart shopping app

0 Likes
Re: Browser
Snn5
Sr. Leader

Try clearing the cache for the app or uninstalling updates for it in your app manager.  Then reboot phone and go back to Play Store to update.

0 Likes