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Callers cannot hear me, but I can hear them
Mikebarr
Member

It used to be intermittent, but now it is constant. Two way conversation works in bluetooth, wired headset, or speakerphone, but never when I have the phone to my ear in standard mode. I know this is a bug that happened after a small patch and I also know it only affects a portion of users. It is an HTC issues, it isn't carrier specific.

I just updated to Lollipop hoping it would be fixed but it isn't. I tried all the silly cache-clearing fixes, but nothing helped. Is there an answer outside of resetting my 3 month old phone?

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Re: Callers cannot hear me, but I can hear them
shannychelle
Member

My HTC phone will not let me hear callers except on speaker handset they can hear me but not me them. HELP my phone is only three months old n very well taken care of and I have a five month old son n have HAVE TO be able to have a phone that works.

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Re: Callers cannot hear me, but I can hear them
vzw_customer_support
Customer Support

shannychelle,

Let's work on getting traffic working both ways. How long have you had this issue? Can they hear you when not on speaker phone?
DerekR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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