We apologize for the inconvenience you are having with reconnecting your HTC. However, you have reached the experts for help. Did you reconnect the services on the My Verizon website? Are you able to see the status of the line online? http://bit.ly/xB4iTc
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Verizon as a whole has the most useless customer support of any ;arge company. Stores can't help. Chat can't help. Hitting the reconnect icon sends you to a blank page or says there is something wrong. Try later.
Bubbawitz,this isn't the sentiment we want you to have about us. We apologize that you have had a hard time contacting us. We can help you here. Tell us how can we help?