Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
HTC ONE M8 not receiving sms that contains hyperlinks from iPhone number
jbking07
Member

i receive every other sms and mms from this particular iPhone number , but if it contains a hyperlink i never receive it ...

Labels (1)
0 Likes
Re: HTC ONE M8 not receiving sms that contains hyperlinks from iPhone number
vzw_customer_support
Customer Support

Jbking07,

This is an extremely specific, and weird, issue to be having. Don't worry, though! We'll help get it fixed! What app are you using on your M8 for messaging? Is it the default Messaging app that came preinstalled on the phone or a different one? What app is the iPhone using?

SarahO_VZW
Follow us on Twitter @VZWSupport

0 Likes
Re: HTC ONE M8 not receiving sms that contains hyperlinks from iPhone number
jbking07
Member

I have used both the stock sms app and the Verizon messages app. Nothing

works. I just stopped receiving them.

On Jan 16, 2015 9:34 AM, "Verizon Wireless Customer Support" <

0 Likes
Re: HTC ONE M8 not receiving sms that contains hyperlinks from iPhone number
vzw_customer_support
Customer Support

Jbking07,

Gotcha. Lets give this a try to see if it's an app causing all of this trouble. Please put your phone in Safe Mode http://vz.to/1o3bQHf and see if you can receive them.

SarahO_VZW
Follow us on Twitter @VZWSupport

0 Likes