Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
HTC One M9; nougat update broke advanced calling
CHIUPS61
Member

When advanced calling is on:

if HD Voice and Video calling is on: I cannot be heard on calls

if HD Voice is on: My phone does not accept calls

Labels (1)
0 Likes
Re: HTC One M9; nougat update broke advanced calling
vzw_customer_support
Customer Support

We always want your phone to be working CHIUPS61. I'm sorry to hear about your Nougat experience. Not to worry, I am confident that we can figure this out. What happens if all of your HD options are turned off, does it work? What services are impacted: texts, data or just calls?

 

RyanC_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

0 Likes