We want to make sure your device and information are safe. Are you still seeing this virus notification? What is it asking you to download? What kind of phone do you have?
Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
I no longer see the virus notification. It was wanting me to download a
Rocket Clean app.
I have an HTC M9. It has been hot to the touch and runs through the
battery very fast. It has been unplugged for 5 hours with minimal use and
I only have 43% battery left
On Thu, Aug 3, 2017 at 8:45 AM, vzw_customer_support <