My phone did hte message+ update and it's now on version 5.5.17 and I can now attached pics!! THANK YOU VERIZON!!!!! @carol_vzw
That is really strange that attaching a photo causes your messaging app to stop working, nc87k5. Let's do what we can to get your app working correctly. Have you tried a Wipe Cache Partition? This is different than what is done through the App Manager screen. http://vz.to/10zPvYB When you reach Step 4 - Please look and choose the option for Wipe Cache Partition, and not Factory Reset. If you are given an option to Reboot, please restart using that selection. Please keep us posted.
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I have the exact same issue! My HTC M8 updated Thurs to Lollipop and I haven't been able to attach pics through Messages+ since then and have tried everything I can think of, so frustrated. I do NOT like the android messaging program that is on the phone and want to use Messages+! I do not have the "wipe cache partition" option mentioned below. PLEASE HELP RESOLVE THIS ISSUE, glad it's not just me! Seems to me a bug Verizon MUST fix ASAP!!
Its under Recovery In the first menu. Then it shows up. I just did it but this error still happens when I try to attach a picture
A full master rest is always recommended after a software update especially one like this one. Tech support and the store will have you do it before it can be replaced anyhow.
I have the same issue and I did a master reset prior to upgrading to Lollipop. I have cleared the cache and still no good.
Same issue...just did the upgrade... HATE that my HTC One M8 Will not attach a picture! I need this fixed ASAP because I use that for my job everyday! It's a must! Please fix!