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Last update has bricked my phone
JLouCrew
Member

Since the last update to my phone, during power up, it will go from the HTC screen to a red triangle with an exclamation mark in the center and will keep recycling.  I have already tried clearing cache and factory reset in recovery mode.  It worked fine for over a year until this recent update.  Question 1: What can I do to fix?  Question 2: Who takes accountability for bricking my phone?

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Re: Last update has bricked my phone
vzw_customer_support
Customer Support

Let's do some troubleshooting.  Do you have an SD card installed?


NoahS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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