Message notification repeats every 10 seconds
Sharon858
Newbie

Since the last update, whenever I get a text message and I am not near my phone, it vibrates and makes a noise every 10 seconds until I answer it. Never did that before. I have searched everywhere on the phone and tech support for a way to change it but I can't find anything. Any way to make it sound once only?

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Re: Message notification repeats every 10 seconds
vzw_customer_support
Customer Service Rep
Let's see what we can do to quiet things down, Sharon858! I have the HTC One M8 as well and would be just as frustrated if mine did that! If you are using Message+ there is a setting for Repeat Reminder. Go to Message+> Click Menu at top left>Choose Settings>Repeat Reminder and set to Never. Please keep me updated as I would love to see this resolved for you!

YaleK_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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Re: Message notification repeats every 10 seconds
koazoe
Newbie

I have the same issue even after editing my notifications settings on my Samsung Note 5 in both the Messages+ settings (its always been set to Never Repeat) and Phone Notifications Setting (set to mute all Messages+ Notifications). It's extremely annoying, the notification alert and vibrate both go off every 10 secs until I pick up my phone and check the new txt message regardless of above settings.

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Re: Message notification repeats every 10 seconds
vzw_customer_support
Customer Service Rep

koazoe, help is here as I want those unwanted notifications to stop. Has there been any new software updates to your device? Have changed the notification for the stock text message application as well?

NatashaA_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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