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My daughters HTC 1 M8 is giving her a "unregistered headphones" message and won't plan music from her headphones

It was working fine all day yesterday.   She did the latest software update a few days ago so I don't think that is the issue.

The headphones work just fine on her Ipad Mini and PS Vita game system.  This just started this morning.

Is there a fix we can try.  She has all her music stored on her phone and uses it daily.

Please let me know if there is something we can try.

Thank you.

Joan H

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