This apparently recent android update basically wiped out all my phone contacts, call history, phone and app settings. I can't even use my Verizon Apps. The only warning I received of this update was when my battery life suddenly dropped to none last night and had to charge it.
Your phone is one of the most important tools you use everyday, so we want to make sure it's working properly for you. It's strange that your information was lost, but we'll work together to find out what's happening. What's the exact warning you received during the update? Was your information backed up using Verizon Cloud or another source?
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