Ringtone and notification volume issue
Rellik82
Newbie

Over the last few days the volume for my ringtones and notifications has slowly faded from low to nothing. I have the volume turned up in all of the settings and can hear my videos, music and games on the phone just fine. When I go into the settings to change my notifications or alarms it wont play a preview of sounds either. Something I'm missing?

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Re: Ringtone and notification volume issue
vzw_customer_support
Customer Service Rep

Let's work to bring back the noise, Rellik82. Does the ringtone fade out while the call is coming in or is it completely silent now? Did this start after installing new apps or updates?
YaleK_VZW
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