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Why does my phone keep powering down after a full encryption?
geedubbs2
Member

HTC One M9 keeps powering down after full encryption

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Re: phone keeps powering down after full encryption
Snn5
Sr. Leader

You might have a corruption if anything at all happened to interrupt the process which can take a VERY long time.  If you are unable to get back up and running without powering off you might try an FDR as it is the only way to get back to normal.  I suspect either an interruption or other cause created corruption and as a safety measure the phone is reacting as such.

Enable/Disable Phone Storage Encryption HTC One M9 | Verizon Wireless

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Re: phone keeps powering down after full encryption
Snn5
Sr. Leader

You might have a corruption if anything at all happened to interrupt the process which can take a VERY long time.  If you are unable to get back up and running without powering off you might try an FDR as it is the only way to get back to normal.  I suspect either an interruption or other cause created corruption and as a safety measure the phone is reacting as such.

Enable/Disable Phone Storage Encryption HTC One M9 | Verizon Wireless

Re: phone keeps powering down after full encryption
geedubbs2
Member

Thanks ,on the phone with HTC now and that's the way it's looking.

Re: phone keeps powering down after full encryption
Snn5
Sr. Leader

Glad we got that worked out.

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