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htc one m8 crashing
jwark14
Member

Okay. So I've had this phone since Feb? And recently I have been having issues with it. It will crash for no reason. Won't open my apps. I've reset my phone. Uninstalled apps, cleared memory, I've tried just about everything and NOTHING is working. Help?

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Correct Answers
Re: htc one m8 crashing
spioter
Member

Here's the fix - I read about this on  another blog and this worked for me - Uninstalling updates for "Android System WebView".

Here are the step by step instructions:
1) Get to the "App Manager" screen (one way: settings / App Manager)

2) Swipe over to the "ALL" screen to see "All Apps Installed"

3) Scroll down until you find "Android System WebView" (or use magnifying glass to
search for "webview") and press it

4) Press "Uninstall Updates" button and enjoy!

View solution in original post

Re: htc one m8 crashing
htc1m8
Member

I am having the same issues!!!!!!

Re: htc one m8 crashing
bpupnorth
Member

I am having similar issues on both my HTC One M8 and my wife's identical phone. Started about 2 days ago, now I have apps that no longer work. Anyone know of any recent updates to the phone's software recently?

Re: htc one m8 crashing
spioter
Member

Here's the fix - I read about this on  another blog and this worked for me - Uninstalling updates for "Android System WebView".

Here are the step by step instructions:
1) Get to the "App Manager" screen (one way: settings / App Manager)

2) Swipe over to the "ALL" screen to see "All Apps Installed"

3) Scroll down until you find "Android System WebView" (or use magnifying glass to
search for "webview") and press it

4) Press "Uninstall Updates" button and enjoy!

Re: htc one m8 crashing
Jns613
Member

i'm having the same issues with mine and my husbands htc phone which started two days ago as well. I've tried to reset the phone multiple times and nothing seems to work! i think it has something to do with the update we had in the beginning of the month. to bad Verizon doesn't have the option like sprint to go in person and have them trouble shoot the phones.

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Re: htc one m8 crashing
31tudor
Member

Thanks spioter, this solves all of the problems I was having!

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Re: htc one m8 crashing
spioter
Member

try my solution one post before yours under spioter

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Re: htc one m8 crashing
bpupnorth
Member

spoiter - I tried that and a couple of my apps started to work again, and the other stays up but the screen goes black (in the app) as soon as I touch something. This is certainly some good help, and I think it gets us on the right track. Thanks for the clue!

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Re: htc one m8 crashing
bpupnorth
Member

also, the Android System Webview updates just reinstall themselves, breaks the apps again.

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Re: htc one m8 crashing
tomb077
Member

Same issue, same phone.

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