Re: 1.9 rollout
smtenney1
Enthusiast - Level 3

Can someone provide us with current progress in not the schedule?  

Is the rollout conintuing on schedule?  

Has someone gotten it recently?

I too have an external drive waiting for the update.

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Re: 1.9 rollout
Joe_Ambeault
Specialist - Level 1

Couple days to go until the next markets get upgraded (pending operational readiness looking good today, which I had all indications on Friday that we would be good to go).

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Re: IS THIS SOMETHING VZ CUSTOMERS SHOULD WORRY ABOUT ? READ LINKS
jesbec508
Enthusiast - Level 2
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Re: 1.9 rollout
JimKPhilly1
Enthusiast - Level 2

@Joe_Ambeault wrote:

Couple days to go until the next markets get upgraded (pending operational readiness looking good today, which I had all indications on Friday that we would be good to go).


Good to hear that it's starting up again. I'm in VH08, so if what I hear is accurate, we're about 3 weeks out (or so). If you need to re-run a slow rollout in VH08, just let me know  - I'd be happy to take the upgrade early. 🙂

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Re: 1.9 rollout
id2nv2nj2ca3
Enthusiast - Level 3

I can tell you folks this much. It usually takes some REALLY crappy service before I will ever take time to "complain" or voice my displeasure, either in person or via forum. What do you think it means that you are now reading this? Fios TV, in my opinion, is destroying what VERY LITTLE good reputation Verizon may have had, courtesy of the "can you hear me now" portion of their business. I was told I would have the version 1.9 IMG software when my install happened months ago, as I told them I WOULD NOT go through with the install otherwise. I bet y'all are smart enough to tell I still don't have it, and Verzons mouthpiece only pops up in these forums every 20 posts or so with some really cleverly worded statement designed to placate the other people so fed up they are on here complaining about it. Well, my patience is just about to it's limit. Time Warner has triple play, too, and Internet speeds up to 50Mbps, which is faster than what I now have. And I bet they have DVR's with the capability to add external hard drives too. So, Verizon, when's the next {word filter avoidance} statement going to come from you about how it's only days away? You know, since it was only days away weeks and weeks ago? What clever posting are you going to put up to placate us just a little longer? Thank God I didn't sign a contract and went the month to month route.

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Re: 1.9 rollout
SteveInFairfax
Enthusiast - Level 2

I agree with your facts and sentiment. I was PROMISED months ago that the ability to use a DVR extender was being rolled out even as I was getting installed. The fall television season is upon us and still no IMG 1.9. I had Cox and was able to use the extender for two years before switching to Fios. I will say I love the quality of the picture and broadband service, but I am baffled by VZ's inability to roll out firmware more quickly. It's not guys on poles or digging trenches...please just push the button and push 1.9 out to the Washington DC area. You would think with all the Congressmen and congressional staff using FIOS that Verizon would have put this area at the top of its list!

Re: 1.9 rollout
oyster1
Contributor - Level 1
Wonder if Joe relays the stupendous level of frustration fios customers are feeling regarding 1.9..to higher UPS . Even with 1.9 we will not have start over ability..and will not have the ability to record 4 shows at once like TiVo..fios is not cutting edge..they don't even offer interactive channels like directv.they even have a slim HD channel lineup compared to satellite tv.adding one obscure network at a time every 5 months..obviously Verizon..like Congress is this huge over inflated bureaucracy .decisions take insane amount of time which leads them to fall behind competitors.
Re: 1.9 rollout
id2nv2nj2ca3
Enthusiast - Level 3

You know what an even bigger kick in the pants is, though not Fios TV related, is the internet speeds and what they cost here, compared to say Japan, where they have internet speeds up to 160Mbps downstream for around $60 or $80 a month (can't remember for sure), but here in the best country on earth, it's just south of $200 per month for those speeds.  As if it actually "costs" that much more to make those speeds available to their customers.  Edit: Here's the article I read about this:  Oh, the article states $60 per month for 160Mbps speeds.

http://bits.blogs.nytimes.com/2009/04/03/the-cost-to-offer-the-worlds-fastest-broadband-20-per-home/

To keep somewhat on topic, it's sad that a company gets so huge that they can't "police" what their telephone reps or even their people in the field say.  For example, when you are promised the latest software when your service is installed.  Being told I would have the 1.9 IMG was the ONLY reason I agreed to the install.  I should have cancelled my service as soon as I realized that wasn't the case, went back to DirecTv and gotten the NFL Sunday Ticket pkg for free.  Verizon should beg, borrow and steal anything they have to for the ability to offer that to their subscribers.  I think the NFL are dumb (since i d i o t s got censored) for not making it available to all providers.  My guess is that there are millions and millions of football fans that would pay for it if it were available.

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Re: 1.9 rollout
jesusmar200
Newbie

according to another post, the update is coming tonight for SoCal

cant wait 😄 !

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Re: 1.9 rollout
schwarze2006
Enthusiast - Level 2

VHO1 is in the same DAC as So Cal so hopefully we in North Texas are not far behind (if the other thread is correct). 

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