Home monitoring and control

[tequini77]

Have home control app for iPhone. But can't sing in. Get pop up saying "please enter valid user I'd and password". I tap ok get another pop up we're I can select sign in or cancel. When I tap sign in. I get the first pop up saying my user I'd and password are invalid even tho I have yet to enter that info. Can anyone help me with this?

[shaenn]

First fully close the app. Then install the "My FIOS" app. Sign into the "My FIOS" app. Then open the HM&C all and sign in.