Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
The new TV upgrade feels more like a downgrade.
First, there was no warning to consumers. When we unsuspecting bill-payers turned on our sets, we were confronted with unclear
istructions as to how to get our service going again and we were left to figure it out and hope we were not selecting the wrong
The guide is cluttered and the multi colors are confusing. It is now harder to read the guide and to find what I'm looking for.
Even worse, the info bar at the bottom of the screen (that flashes each time a channel is changed or the program is paused
or fast forwaded) now is twice as large as the old one, obscures half the picture and remains on far too long. I can get
rid of it by pushing the EXIT button, but why should I have to do that????? After all, the purpose of having tv is to SEE THE PICTURE.
Re my multi room DVR: When the upgrade took place, my DVR recorded programs remained on my main LR set but
disappeared from my bedroom set. I could not find any troubleshooting instructions to correct the problem, online or
On Wed eve, 1/11, I waited for more than an hour on the phone and did not get tech support to answer...and this was after
making my way thru the confusing and non-helpful prompts on the auto phone.
Today, Thurs 1/12, I waited 15 minutes and was fortunately connected to tech supporter Nathan who quickly solved my
In summary, the upgrade needs refinining and upgrading. Come on, why can't you leave well enough alone???
And, tech support is fine when you get it but it is unreasonably hard to get.