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"Unable to Verify Terms of Service"
billacj
Newbie
‎05-24-2012 10:31 PM

This message appears after I log into my account "Unable to Verify Terms of Service".   What does that mean ?  Verizon customer for 30-40 years.

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Re: "Unable to Verify Terms of Service"
minded
Contributor - Level 1
‎05-25-2012 04:36 AM

Did you recently upgrade your service?  If you upgraded your service, and initiated or renewed your contract, there will be a new TOS.  I don't know how it is now, but they used to have the TOS verified through this automated system when done over the phone.

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Re: "Unable to Verify Terms of Service"
billacj
Newbie
‎05-25-2012 09:36 AM

Yes I recently updated parts of our home plan about 4 weeks ago and with lots n lots of customer service problems.  Does this mean the Verizon computers are not updated after 4 weeks ?

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