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Re: Cannot connect to Google or other Google products but can ping to the sites
RandomName332
Newbie
‎04-15-2021 12:13 PM

I am experiencing this issue as well but don't have Home Network Protection activated on my account. 

I can renew my DHCP lease and after that it'll improve my speeds to these sites for about an hour and a half to two hours and then I'll go back to experiencing AWFUL speeds. If I connect to a client VPN I am able to access these sites again. 

A few other people mentioned it, so this may be relevant, but I am from Virginia as well. 

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Re: Cannot connect to Google or other Google products but can ping to the sites
ohfios
Newbie
‎08-04-2021 04:52 PM

Any resolution for this. This did not work for me 

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Re: Cannot connect to Google or other Google products but can ping to the sites
ohfios
Newbie
‎08-04-2021 04:55 PM

I still have this issue and can’t seem to resolve it. Verizon support did nothing. They go through same troubleshooting steps but no use. 

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Re: Cannot connect to Google or other Google products but can ping to the sites
Cang_Household
Community Leader
Community Leader
‎08-04-2021 05:43 PM

Can you flush your DNS entries through the command line and try again?

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Re: Cannot connect to Google or other Google products but can ping to the sites
LawrenceC
Moderator Emeritus
‎10-16-2022 07:27 PM

As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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