Same here in the fringe portion of northeast Queens in N.Y.C. and it's getting worse for the past year as VZ begin the slowing down Fios rollover (eventually, by 2014) - used to get 1.5 speed on Earthlink and upgraded to 3.0 upon switching to VZ in 2005 since we're much closer to the CO ~ around 6,000 feet. Moved to our newly built house in 2006 and downgraded to 1.5 since we are about 16,000 fee from CO (as if I should know and consider this factor when we're looking for a new home, right) and line conditions resulted in being further dropped to just 768/128 service for 2+ years. (Fios was promised and still waiting)
There was hope in 2008-09 when I called & was told we could get 1.0/384 (ADSL2+ & other CO upgrades) and for a while, it was fine, occassionally disconnect since downstream margins were near the limits, but still okay.
Buf, since last summer - dsl line has been getting worst & worst - one of the dispatched VZ field tech (after trying to get a truck roll several times by escalated tech. support) traced it to likely UNUSED BRIDGE TAPS on the line but said voice repairs need to be called to come out & fix it.
Well, voice repair came & found no problem (so they claimed) after cancelling 2 earlier work orders as resolved, and refused to do anything else, billed us for a dispatch for "problems with customer equipment" not covered by inside wiring and/or maintenance plan. Paid the $91 + tax under protest and subsequently cancelled boh inside & equipment plan. Contract is up this month, and I am ready to cut the copper wire since we got 4 years old pre-wired coaxials already being used for DirecTV and everyone else on the block is using cable HSI (it's much, much faster)
It used to be that due to our "pure" distance distance from the CO, that line conditions would worsen and that I would reset the modem manually every few days to bring it back to optimum, to last year's once a day ritual, and for the past 2 months, to twice a day or more routine - getting tired of this, really tired of it. No more - DSL, you are fired !
Migrated email addresses to gmail, aol & live - away from the @ verizon.net and @ msn.com so that we can easily switch, and with so much junk calls (despite national & state/local DNC list enrolled) - we are going to get a new unlisted # with spouse's name & give it out as needed. Others will get our Goggle Voice number for further filtering.
Our days with VZ analog (POTS) and dsl are numbered - D minus 20 or so, and the final countdown has already begun.
. Right now the internet is getting Better as far a s not disconnecting but I still don't know what the problem is and can't resolve it!
