No more than 1 sessions at a time are allowed. Please wait until open sessions expire.
gln2
Enthusiast - Level 2

I have been unable to log into my Actiontec MI424WR router this week, The router returns the message "No more than 1 sessions at a time are allowed. Please wait until open sessions expire." every time I try to log in. This has been going on for days.  Even pulling the power to reboot it did no change.  I'm the only user in the household that would log into it, so I don't understand how this could occur.  How can I get in?

GLN2

Re: No more than 1 sessions at a time are allowed. Please wait until open sessions expire.
KH-OrnEsh1
Moderator Emeritus

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please contact our customer service team via live chat or email at: http://www22.verizon.com/content/contactus/

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Re: No more than 1 sessions at a time are allowed. Please wait until open sessions expire.
Anti-Phish1
Master - Level 1

One of two things could be happening.

1)  There is a setting in the router that controls the maximum number of admin sessions at any one time.  Did you change this setting in the router? 

2)  The firmware in the router is corrupt.

In either case, try a hard reset of the router.  If that doesn't fix the problem, then the only solution is to have VZ replace the router.

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Re: No more than 1 sessions at a time are allowed. Please wait until open sessions expire.
jackmcgann
Specialist - Level 1

@gln2 wrote:

I have been unable to log into my Actiontec MI424WR router this week, The router returns the message "No more than 1 sessions at a time are allowed. Please wait until open sessions expire." every time I try to log in. This has been going on for days.  Even pulling the power to reboot it did no change.  I'm the only user in the household that would log into it, so I don't understand how this could occur.  How can I get in?

GLN2



I'm assuming you're trying to log in from a wireless connection....if so,

1:   Try logging in from a wired ethernet connection...

2:   Always use the logout command, don't just quit the screen.

Re: No more than 1 sessions at a time are allowed. Please wait until open sessions expire.
gln2
Enthusiast - Level 2

Last night it let me in, after 2 days of always getting the no more sessions allowed message. Then I did log out when I was done. This morning I cannot get back in. There doesn't seem to be a logical reason why I'm blocked, I can get in once, and then not again for a couple of days.  Then I will get in again.  I had changed my password when I had gotten in once a few days ago, thinking someone else may be logged in.  Not the case. Same login problem after pw change.

- set to one max session user. Maybe when I get in again I should increase this number.

-I'm accessing via a hardwired desktop

-i did a tech support chat. They said to do a reset.

-I really don't want to do a hard reset as I have a handful of custon port forwarding rules that I had created. I'm not a wiz at that, so it would take me too much time to re-create!  I may have no choice. Next time I can get in I will try the backup of the config file. I hope it contains the port forwarding rules.

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Re: No more than 1 sessions at a time are allowed. Please wait until open sessions expire.
gln2
Enthusiast - Level 2

And I have the session timeout set to 2 hours.

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Re: No more than 1 sessions at a time are allowed. Please wait until open sessions expire.
smith6612
Community Leader
Community Leader

Increase the limit to the number of admin connections you have. 1 is too small. Use at least 3. 10 is the default I believe.

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Re: No more than 1 sessions at a time are allowed. Please wait until open sessions expire.
Anti-Phish1
Master - Level 1

@Smith6612 wrote:

10 is the default I believe.


Default is 5.  10 is the max.

Setting it to 1 is asking for problems.

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Re: No more than 1 sessions at a time are allowed. Please wait until open sessions expire.
JOSEm441
Specialist - Level 2

I really don't want to do a hard reset as I have a handful of custon port forwarding rules that I had created. I'm not a wiz at that, so it would take me too much time to re-create!  I may have no choice. Next time I can get in I will try the backup of the config file. I hope it contains the port forwarding rules.

The backup function should work fine, I have used it to save my Steam port  forward rules to my hard drive, after a pin hole reset I was able to restore successfully. I did configure mine to 1 session & ALWAYS   logout when I am done.  I have never had any problems logging into the router. But in your case you may need more than 1 session allowed.

Are you using a native or 3rd party app to remember your router ID/password? IF you are do not do this, you are "defeating" the built in security of the router

Re: No more than 1 sessions at a time are allowed. Please wait until open sessions expire.
Shirley4
Enthusiast - Level 2

@KH-OrnEsh wrote:

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please contact our customer service team via live chat or email at: http://www22.verizon.com/content/contactus/


I think that most of us would not know that this issure may require a Verizon representative. I certainly would not have. So it really helps us to know that we can assume we should immediately contact a Verizon representative without attempting to get help with this issue in this forum.

I suspect that our router has been acting up. It is a few years old. I am attempting to find evidence that there is a problem. If this issure is sufficient evidence of a problem then it really helps to know that I am justified in contacting a Verizon representative.

In our situation, it says that we are allowed no more than 100 sessions. I turn the router off and back on and I can get in, except within a few minutes it does the same thing. So I hope we will be able to get the router exchanged based on that evidence.

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