Online Backup and Sharing
MissMiguel
Newbie

I've been trying to use this software but keep getting an error 1001.  So it won't install.

How can I get this fixed?

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Re: Online Backup and Sharing
VZ_Constance
Contributor - Level 1

Hi MissMiguel, you would have to call into Verizon Online Backup and Sharing Technicians for assistance. Error 1001 could mean various different things including, not enough memory, the application log is full, maybe a version was download on one attempt and subsequent attempts are interfering, so we would have to instruct you on how to clear it. So please give us a call at 866 770-6800.

Thanks, Constance