ROUTER Can't log in for past 2 month's to change our Password ?
Bell-Pepper
Enthusiast - Level 2

Hello, we been trying to log into our router for past 3 plus month's to change password and won't let us any help here ? Also up top it say's ( AUTO SAVED At. 12:23 pm that's 3 hr's earlyer ? Thank you'll Blessed day.

0 Likes
Re: ROUTER Can't log in for past 2 month's to change our Password ?
jonjones1
Legend

@Bell-Pepperwrote:

Hello, we been trying to log into our router for past 3 plus month's to change password and won't let us any help here ? Also up top it say's ( AUTO SAVED At. 12:23 pm that's 3 hr's earlyer ? Thank you'll Blessed day.


From the web browser in the URL box type 192.168.1.1

the Verizon router page will open. In the Login box type in what it states on your routers sticker. Something like ADMIN then click in the password section and type in the password located on the sticker on the router. Hit ENTER this should get you into the router to make changes.

of course I am hoping you are using Fios broadband and the Quantum router G1100?https://www.verizon.com/cs/groups/public/documents/adacct/fios-qgr-userguide140925.pdf

Good Luck

Re: ROUTER Can't log in for past 2 month's to change our Password ?
tns2
Community Leader
Community Leader

Time stamps are often GMT (although 3 hours sounds wrong).

The ways to change the password are described at

https://www.verizon.com/support/residential/internet/home-network/change-wifi-name-password

Note in particular that you have to use a different way (logging into My Verizon) for the newer advanced router vs the older routers such as the Actiontec's (logging into the router)