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I have been trying to run the verizon service checkup with no success. It starts to open, and than it quits and tells me to go to support for help! Lots of luck there!!!Am using Vista Premium. Any advice would be appreciated.
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Two questions.
Do you use Internet Explorer 8?
Are you using Vista 32bit or 64bit?
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Verizon Service Checkup - Located at verizoncentral.com
Support => My Internet => General Support => System Tools (lower right) => Service Checkup
Diagnose and solve common security, e-mail, connection and software problems automatically. This tool is the latest all-in-one tool to fix common internet related problems.
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You can also try using "Verizon In Home Agent" - download and install from http://www.verizon.com/connect.
This tool helps you fix issues with internet connectivity, email, etc and also offers inforation about other Verizon products like Free Verizon Wifi, Phone and TV issues, etc. Fixes problems automatically.