Where to complaint about verizon customer servic
raghu1
Enthusiast - Level 2

 There is no e-mail to complaint on customer service ?

Re: Where to complaint about verizon customer servic
somegirl
Champion - Level 3

Check their Contact Us page, or maybe someone else will be along with better info.

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Re: Where to complaint about verizon customer servic
raghu1
Enthusiast - Level 2

It is amazing how verizon works. The contact us has e-mail for Wireless only, no DSL. I need to complaint about the customer service. Not sure where to take my bag of woes.

There should be some accountability of the way they work and the type of service they give us.

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Re: Where to complaint about verizon customer servic
dslr595148
Community Leader
Community Leader

@raghu wrote:

It is amazing how verizon works. The contact us has e-mail for Wireless only, no DSL.


Please, get real.

I clicked on the e-mail Link.

Sample screen shot 1 of 3.

-

[EDIT] While they do not provide the e-mail address, they provide a form where you can get an e-mail reply back. I fill in the form in the past, and I got a reply back.

^^

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Re: Where to complaint about verizon customer servic
dslr595148
Community Leader
Community Leader

Sample screen shot 2 of 3

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Re: Where to complaint about verizon customer servic
dslr595148
Community Leader
Community Leader

Sample screen shot 3 of 3.

PS. Need I show more, how easy/hard it is?

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Re: Where to complaint about verizon customer servic
raghu1
Enthusiast - Level 2

GET REAL:

Select your type of service* Wireless  inquiries

Email is not available for Internet Technical Support. Please use Live Chat instead.

ALSO MORE REAL:

<quote>

PS. Need I show more, how easy/hard it is?
</quote>

YES PLEASE.


What is the sub-category 2. See what happens when you select technical.

I understand English and have gone thru the live chat.

The problem is:

I need to complaint about the Verizon Customer Service. Where do I go ?

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Re: Where to complaint about verizon customer servic
dslr595148
Community Leader
Community Leader

Ok, try this..

Internet -> Support -> Check Status of Order.

Then complain away?

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Re: Where to complaint about verizon customer servic
raghu1
Enthusiast - Level 2

If you know an e-mail adress to complain, do not suggest such workarounds.

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Re: Where to complaint about verizon customer servic
dslr595148
Community Leader
Community Leader

#1 Use Google to search for verizon ceo email

#2 Then for example use an Email Verification tool to verify that is a valid e-mail address, such as http://network-tools.com/

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