wireless computers cannot see wired computers
EricIsHere
Newbie

I'm a bit frustrated at this point: It seems like such a simple problem:

I have both wireless and wired computers connected to my Verizon router (Westell, I think).

All computers can access the Internet

All computers are Windows 7 with all updates.

The "wired" computers can see each other and share files and printers.

The "wireless" computers can only see internet, not other computers.

I have a working "home group" between the wired computers.

The wireless computers say there is no homegroup available to connect to. Also, Network in Windows does not show any other computers on the wireless ones.

Wireless security is WPA/2

I have run every "Troubleshooter" that I can find, in Windows and the Verizon In-Home Agent.

The closest I have come to figuring this out is that I have seen some discussion about "bridging" the wireless network to the wired network.  It seems that this setting is part of the Router setup, but I am just guessing at this point.

Any help would be appreciated.

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Re: wireless computers cannot see wired computers
tns2
Community Leader
Community Leader

This sounds like the problem that occurs when you have IGMP Proxy set to yes.

Logon to your router.

Look at advanced options and see if you see IGMP Proxy.  If you do click on it and check that IGMP Proxy is disabled.

Note on some of the newer routers they, at least temporarily, have screwed up the options and IGMP Proxy is not shown  under advanced options.  For these you can use a jump, which will get you to the now hidden page to turn off IGMP Proxy.

Originally posted by BIGDADDY on DSL REPORTS this jump to gets you to the IGMP proxy page. Many have had success when they turned off IGMP proxy.

http://192.168.1.1/index.cgi?active_page=6059

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Re: wireless computers cannot see wired computers
walt178
Specialist - Level 3

I don't believe the IGMP proxy is the issue.  I have that enabled and my wired and wireless computers are on the same home group.

On the computer where you set up the home group, go to Network and Sharing center, then select "Choose Home Group and Sharing Options" then "Change advanced sharing settings."  Ensure that "Turn on Network Discover" is selected.  That should make the network visible to all computers.  If it doesn't, go through the sharing center and try the various settings.  I suspect the problem is somewhere in the sharing settings on your computers, not the router.

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Re: wireless computers cannot see wired computers
davidtx
Enthusiast - Level 3

I have 1 wireless and 2 wired PCs and I too have had trouble with the wireless PC “seeing” the wired PCs (and vice versa) in Network and HomeGroup.

Occasionally, the wireless PC name would be displayed in HomeGroup and Network on a wired PC but every attempt at connecting would fail.

I’ve researched this problem by reading quite a few forums (including several Microsoft forums) and implemented many suggestions with no results. All of the modifications dealt with settings within Windows, remove and reconnect to the HomeGroup, HomeGroup and Sharing options, etc. but this was the first suggestion to affect the router.

All 3 PCs had no problems or issues accessing the Internet. The only issue was the inability to transfer files across the LAN.

I have an “older” Verizon Actiontec MI424-WR (Rev C) router using WPA2. All three PCs are running Windows 7 Home Premium SP1 (64-bit). The wireless PC has an internal 802.11n WiFi card and proximity to the router didn’t have any affect with the problem.

After I modified IGMP Proxy to Disabled and rebooted router (just to be safe), the problem was solved. I’ve monitored the situation for the past 2 days and both the wireless and wired PCs have been able to consistently see each other in Homegroup and Network. Connectivity has been consistent and file transfers have been working beautifully. Internet access and speed (using http://www.speakeasy.net/speedtest/) has not been affected on any PC.

A thought: The problem may have resulted from changing from WEP to WPA2. It’s been such a long time since that change including PC hardware changes, OS upgrades, additional hardware that uses WiFi, and other wireless items that could produce interference, I can’t be sure when the problem first occurred.

I can’t explain why it worked but changing IGMP Proxy to Disabled, in my circumstance, solved the problem.