Hi guys,
I noticed this issue last night when I did a speed test. The first octet of my IP changed to 74. Looks like this is based in Canada? My ping and traffic speeds are effected because of this routing issue.. I don't dare call verizon because i've just had nightmares with talking to them..
Their service has been solid, until this point. What is the ETA on fixing the routing issue? Thanks
"Just release/renew your WAN ip. Gotta renew your DHCP lease"
What does this mean? Is this something we can do to fix it?
Thanks!
I guess it is good to see that others are having the same problem. I am in Baltimore MD and all of a sudden have a 74 IP address which says I am from Canada. This is really very very frustrating.
Has anyone been able to get this resolved. I spent a good hour on the phone with Verizon a few nights ago and they had me up several layers of support and were helpful, but indicated they needed to have something reset the next business morning and I would either notice it was fixed or they would call me. Needless to say, it is not fixed and I have not heard back. It really ruins my day to try calling them again.
Just to add to this: I too have had my IP switched from a local (Somerset county, NJ) to alternating between Ottawa Canada and Wichita KS. At first I was concerned that someone external had hacked by Router and was rerouting my traffic to see it. I first noticed it last week when I went to book tickets on Continental.com and they insisted I was in Canada (and gave me CD $ pricing). Then Google started rerouting me to Google.CA. I called Verizon support and spent about 25 minutes with a tech who was baffled by the whole thing (in fact, he claims to have never heard of websites "locating" you by ip address and customizing their content). He "broke" the lease on the IP address and it still came back. He had me reset my router twice including a hard reset that required me to reset up all my settings. Then he said leave the router unplugged overnight. Which I've done twice and each time I still get a 74.XXX.XXX.XXX IP address based out of Ottawa.
I sure hope they fix this soon, either with the IP database corrections or with routing back to my locale.
techman28,
Is Tracert something easy to do? Could you provide a little more direction and I'd be happy to comply...
Googled it and found it based on command prompt, I'll copy and post in a few minutes
this is still messed up for me. Google has recognized my IP as being in the US- but that is it- most other sites think I am in Canada now.
I've seem posts on here about Tracert and WANip- what does this mean? Any help for a novice would be appreciated. thank you
@metsfan wrote:this is still messed up for me. Google has recognized my IP as being in the US- but that is it- most other sites think I am in Canada now.
I've seem posts on here about Tracert and WANip- what does this mean? Any help for a novice would be appreciated. thank you
WAN IP is the Wide Area Network Internet Protocol address that is given to your connection to the internet.
tracert (Trace Route) does just that. Traces the route your connection makes to a location specified.
What Techman28 is looking for is a capture of that information from people that are having issues. It could be a simple as a router with messed up routing tables. But difficult to locate if it is unkown where the traffic is getting redirected. Here is a capture of the one I just ran. I originate in Washington D.C. but traffic goes to Washington state router and then back to D.C. which is strange why it does that.
Note the command tracert google.com
Microsoft Windows [Version 6.1.7000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.
C:\>tracert google.com
Tracing route to google.com [74.125.45.100]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms dmz01.localdomain [192.168.0.1]
2 14 ms 1 ms 1 ms 10.1.41.90
3 2 ms 1 ms 1 ms G2-0-9-892.LCR-08.WASHDC.verizon-gni.net [130.81.110.140]
4 2 ms 2 ms 2 ms P14-2.LCR-01.STTLWA.verizon-gni.net [130.81.29.2]
5 3 ms 3 ms 3 ms 0.so-6-1-0.XL4.IAD8.ALTER.NET [152.63.36.237]
6 2 ms 3 ms 2 ms 0.ge-7-0-0.BR2.IAD8.ALTER.NET [152.63.41.157]
7 3 ms 3 ms 2 ms te-11-2-0.edge1.Washington4.level3.net [4.68.63.165]
8 3 ms 3 ms 3 ms ae-2-79.edge1.Washington1.Level3.net [4.68.17.80]
9 4 ms 4 ms 4 ms GOOGLE-INC.edge1.Washington1.Level3.net [4.79.231.6]
10 5 ms 5 ms 5 ms 209.85.130.12
11 101 ms 53 ms 23 ms 66.249.95.149
12 20 ms 22 ms 20 ms 72.14.232.215
13 22 ms 33 ms 34 ms 209.85.253.145
14 23 ms 21 ms 22 ms yx-in-f100.google.com [74.125.45.100]
Trace complete.
C:\>
I use a program called Neotrace which provides much more information.
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