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Is anyone else having difficulty with the FIOS APP? I can access my missed calls, but internet is showing 0 devices. When I click the tab for internet I receive an error that states “You IP is missing the VZID from the CDCT”
I called Verizon and they did not seem to know what I was talking about and said no one else has reported the problem. I have signed out and signed back in, deleted the app and reinstalled, shut down and restarted... all to no avail.
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Try reporting the issue from within the FIOS app.
This goes to a team dedicated to app issues.
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Yep just happened to me
wanted to look at my passwords but my networks don’t show up
the internets fine but I can’t acces my WiFi settings and when I try it just says IPaddress missing from VZID to CDCT
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There is no longer a place to report errors directly in the app.
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I just upgraded my service this week , new ONT and speed upgrade and I am also receiving the same error message.
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I’m also working with the Verizon Direct Support on dslreports.com forums. The tech there is working the problem and reply’s. Does anyone from Verizon read these posts.
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Vzdirect at DSLReports is much superior than posting here at a customer helping customer forum.
they will help at the other site since they are real Verizon employees.
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