Re: Is my service being throttled?
smith6612
Community Leader
Community Leader

@holyV wrote:
Transceiver Statistics
Transceiver Revision A2pB020b3.d20h
Vendor ID Code 4D54
Line Mode ADSL_G.dmt
Data PathINTERLEAVED
 
Transceiver InformationDown Stream PathUp Stream Path
DSL Speed (Kbits/Sec)7616832
Margin (dB)16.37.0
Line Attenuation (dB)24.013.0
Transmit Power (dBm)16.911.9

speed finally back after they reset my line.


Glad to see the speed is back. Now that you're at this speed, make sure Verizon has disabled the optimizer so that your speed is not dropped once more. They can turn it off for good on your line if you ask them to do so.

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Re: Is my service being throttled?
grm31
Newbie

@dslr595148 wrote:

@grm3 wrote:

OK dslr595148,

but I could not get the transceiver stats.  Neither of the addresses you listed worked. I only get "The server at 192.168.1.1 is taking too long to respond".


Strange odd, that should of worked.

#1 If you have a RJ-45 WAN port router connected to your Westell 2100, what is the brand and model of the RJ-45 WAN port router?

#2 If you do not have a RJ-45 WAN port router connected to your Westell 2100, then you need to check what the Default Gateway is and then try to go there.

As how to check what the Default Gateway is on your computer, varies per OS and Verison.

For example if on Windows 7:

a) Locate the Windows Icon in the bottom left corner of the task bar.

b) In the Search box, type cmd or command to locate the command prompt.

c) Following the available prompt, type ipconfig/all and press Enter.


I usually have a Netgear wireless router connected, but I removed that and connected the modem directly to the desktop when I tried all this.  The OS on that desktop is Win XP.

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Re: Is my service being throttled?
holyV
Newbie

Smith6612 wrote:


holyV wrote:

Transceiver Statistics
Transceiver Revision A2pB020b3.d20h
Vendor ID Code 4D54
Line Mode ADSL_G.dmt
Data PathINTERLEAVED
 
Transceiver InformationDown Stream PathUp Stream Path
DSL Speed (Kbits/Sec)7616832
Margin (dB)16.37.0
Line Attenuation (dB)24.013.0
Transmit Power (dBm)16.911.9

speed finally back after they reset my line.


Glad to see the speed is back. Now that you're at this speed, make sure Verizon has disabled the optimizer so that your speed is not dropped once more. They can turn it off for good on your line if you ask them to do so.




they just disabled it. thank you telling that.

speed today

Transceiver Statistics
Transceiver Revision A2pB020b3.d20h
Vendor ID Code 4D54
Line Mode ADSL_G.dmt
Data PathINTERLEAVED
 
Transceiver InformationDown Stream PathUp Stream Path
DSL Speed (Kbits/Sec)7616864
Margin (dB)16.15.0
Line Attenuation (dB)24.012.0
Transmit Power (dBm)16.911.9
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Re: Is my service being throttled?
dslr595148
Community Leader
Community Leader

@grm3 wrote:

@dslr595148 wrote:

@grm3 wrote:

OK dslr595148,

but I could not get the transceiver stats.  Neither of the addresses you listed worked. I only get "The server at 192.168.1.1 is taking too long to respond".


Strange odd, that should of worked.

#1 If you have a RJ-45 WAN port router connected to your Westell 2100, what is the brand and model of the RJ-45 WAN port router?

#2 If you do not have a RJ-45 WAN port router connected to your Westell 2100, then you need to check what the Default Gateway is and then try to go there.

As how to check what the Default Gateway is on your computer, varies per OS and Verison.

For example if on Windows 7:

a) Locate the Windows Icon in the bottom left corner of the task bar.

b) In the Search box, type cmd or command to locate the command prompt.

c) Following the available prompt, type ipconfig/all and press Enter.


I usually have a Netgear wireless router connected, but I removed that and connected the modem directly to the desktop when I tried all this.  The OS on that desktop is Win XP.


I wonder if when you replied to me, you made a typo of what the model of your Westesll is and you need to use the tool that is addressed at http://www.dslreports.com/faq/16899

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Re: Is my service being throttled?
hitmehhh
Contributor - Level 1

I contacted Verizon they said the setting of 5216 was set correctly. They did an onscreen session with me and said everything is fine. As I said , I was getting 6 now getting 4.5 . BEING THROTTLED

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Re: Is my service being throttled?
chunsim
Newbie

We did not get any up grade 1.1-3 Mbp ? Can you help for that ???

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