I was a very early adopter of Fios internet and TV, therefore I have one of their oldest ONTs. I currently have their 75/75 internet package and want to upgrade to at least 100/100. In order to get higher speeds, I *think* I need to have my ONT replaced with a newer model ONT. Plus, I also want to get rid of the 'battery backup' that I currently have that I believe is for my telephone landline? It's all very confusing to me.
How should I proceed? Should I simply call Verizon? Will they know what ONT I have?
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The slowest Internet speed offered by Verizon is, I believe, 200 down & up.
Verizon is replacing old ONTs with either an Alcatel-Lucent (Nokia) 211 or, in some areas, a similar looking Calix branded ONT.
Neither model comes with a battery backup unit. A better option would be to purchase a UPS to keep the entire system running during power failures.
Verizon would have a record of the current ONT at your location. If you can post a picture of the ONT, we could identify it. If it is in an enclosure, open the door and snap one or two. Note: submitted pictures go into queue for a Moderator to review before they will appear for all to see. 🙂
Also, Verizon has moved away from offering bundles for Fios subscribers. Now it is more of a pick from a group of Internet speeds. Also offered are digital voice telephone service and a selection of cable television packages.
I suspect that exploring the latest offerings could save on the monthly bill. Certain combinations of services may come with a discount.
My suggestion is to look over the latest offerings, select what works best for needs & budget then contact Verizon Sales to discuss any possible discounts and place the order. 🙂
The slowest Internet speed offered by Verizon is, I believe, 200 down & up.
Verizon is replacing old ONTs with either an Alcatel-Lucent (Nokia) 211 or, in some areas, a similar looking Calix branded ONT.
Neither model comes with a battery backup unit. A better option would be to purchase a UPS to keep the entire system running during power failures.
Verizon would have a record of the current ONT at your location. If you can post a picture of the ONT, we could identify it. If it is in an enclosure, open the door and snap one or two. Note: submitted pictures go into queue for a Moderator to review before they will appear for all to see. 🙂
Also, Verizon has moved away from offering bundles for Fios subscribers. Now it is more of a pick from a group of Internet speeds. Also offered are digital voice telephone service and a selection of cable television packages.
I suspect that exploring the latest offerings could save on the monthly bill. Certain combinations of services may come with a discount.
My suggestion is to look over the latest offerings, select what works best for needs & budget then contact Verizon Sales to discuss any possible discounts and place the order. 🙂
Thanks for your reply. My ONT is the 611. I called Verizon yesterday and upgraded to the 1 GBs plan. They are coming to the house this Friday for the installation of the new ONT and a new router. After a $100 one time fee, my monthly bill will be about $16 more per month.
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