Why did FIOS send a bill to an alternate email address?
LauraS1
Enthusiast - Level 2

I prefer to receive a paper bill and pay by check.

What's going on?

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Re: Why did FIOS send a bill to an alternate email address?
ElizabethS
Moderator Emeritus

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please contact our customer service team via live chat or email at:
http://www.verizon.com/contactus

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Re: Why did FIOS send a bill to an alternate email address?
LauraS1
Enthusiast - Level 2

My account details have always been paper bill, pay by check..

I'm interested if any other FIOS users are experiencing this

new billing procedure or if it's Phishing.

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Re: Why did FIOS send a bill to an alternate email address?
ElizabethS
Moderator Emeritus

If you contact Verizon's billing department, they may be able to explain that.

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