Move to Nexia
Dukestane1
Enthusiast - Level 2

Anyone made the move to Nexia?  I have only stuck with Verizon because of the HMC, and I have stuck with the HMC because of the amount of money I have invested in the equipment. I am excited to make the move in hopes that they are everything Verizon is not.

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shaenn
Contributor - Level 3

Well, hopefully from ZERO (Verizon) you can only move up. 🙂

As you may know, your cameras will not work on the other system (they barely work on Verizon). But some of your other equipment should still work like Light Modules and Door/Window Sensors.

Good Luck.

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Dukestane1
Enthusiast - Level 2

I started the process and the first thing you do is move your cameras to the Nexia system.  There is an updater that you download and it updates the firmware.  I added my cameras with very little effort.   I downloaded the Nexia app on my ipad and my android phone and the video quality looks much better than it did with Verizon.  I placed the order for the Nexia bridge and should have it soon.  If you're interested I will post my experience in transitioning everything else.

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_dot
Specialist - Level 1

oh yes, very interested! thanks......price? admin access to cameras?  heck, any info at all is greatly appreciated

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shaenn
Contributor - Level 3

HOLD ONE THERE!

Dukestane, how did you move your cameras? Were they Verizon cameras? Do you have the username and password for the cameras?
 
Been wanting to excape the black-cloud that is Verison for the last year but could not because they would not release the camera codes.
 
Please enlighten me!
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markschmidt4
Enthusiast - Level 2

All,

Here is an overview of the transition process to Nexia complete with FAQs. You can absolutely move your Verizon cameras to their service. Nexia is an awesome platform that has been in the home automation space for 7 years and has amazing functionality you can take advantage of. They have monthly software updates adding new features and continuously add products to their portfolio. There are over 400 devices that can pair with the Nexia platform.

 
You can also learn more about Nexia generally by going to nexiahome.com, however the link above provides instructions on how to begin the navigation process.
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Dukestane1
Enthusiast - Level 2

It seems that Verizon has provided the codes to Nexia because there is a firmware updater that you will need to run before you move your cameras to the Nexia system.  Looks like the monthly will remain $9.99 a month and bridge is free when you make the transition.  I am not sure what access to the cameras will be givven by Nexia.

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shaenn
Contributor - Level 3

Well, if this works I only have one thing to say, GOODBYE VERIZON !

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shaenn
Contributor - Level 3

OH, and by the way, thanks Verizon for letting me know that the system is shuting down. An email or phone call would have been nice.

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Dukestane1
Enthusiast - Level 2

Received my Nexia bridge on Friday.  Moved everything over to Nexia without any issues.  I was even able to connect a dimmer I purchased on ebay that would not work with Verizon.  I was able to recreate all the different modes and triggers I had set up.  I am now tweeking everything making it all works.  Nexia seems to respond much quicker than Verizon, I also like the android  and  ipod apps  better than Verizons.  So far so good.  I have zero complaints.  I have two vent fans in my attic that I need to add and then I am cancelling Verizon.  Another thing I like is that the cameras are not dependant on the bridge.   I was able to move and view my cameras before I received the bridge. 

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shaenn
Contributor - Level 3

Glad to hear that everything went well for you.

I got my Nexia bridge on Tuesday but have not had time to install it yet. I home my install goes as smoothly.

I also received a Z-Wave LED Light Bulb from them. Because I have a older home, Z-Wave light switches are not an option, I've tried. really excited about finally getting things working correctly.

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shaenn
Contributor - Level 3

I think that I now will have my HM&C separate from my cable service, I will drop all my Verizon services. I know that ALL providers have bad customer service, it almost seems to be a requirment. But I almost never had to call Verizon about my other services where I was calling VHM&C practically on a weekly basis. To the point that I know the names of all the techs and supervisers, just sad!

I've learned that I should not combine too many service under one provider. In this case, the inability to access the cameras, which I bought and paid for, really creams my corn. And does it bother anyone else that Verizon would not give us the code to our own equipment but that provided it to a third party? Something does not seem right about that action.

Oh well, not a problem shortly.

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_dot
Specialist - Level 1

u soon-to-be-happy-camper!!!!! do your old sercomm indoor cams  still have motion activation after the nexiahome firmware update? do they have audio now? and yes it burns me too , that evilrison , i mean, verizon, won't give us admin access to the cams....hey did you ever notice that using the spellcheck here , in verizon's forums (powered by lithium.com?) will flag "verizon" as being misspelled, **bleep**, "sad"  is too nice of a description,  but gotta stay nonconfrontational...............................i saw on nexiahome faq page that you get 4 minutes of recording time included in the $9.99(....is that a typo and it should be 4 hours per month, or could they mean 4 minutes per recording?

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markschmidt4
Enthusiast - Level 2

I think there was some confusion in the FAQ page. A standard Nexia subscription comes with 250 MB of video storage to record video. The video can be accessed from both your web portal at mynexia.com as well as via the Nexia app. You can record up to 4 minutes of video per recording. It isn't 4 minutes of total recording. If you require more recording storage you can upgrade to up to 2 additional gigabytes for $1.99 per gigabyte. Make sense?

_dot
Specialist - Level 1

Yes, thanks Mark

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shaenn
Contributor - Level 3

I've been so busy the last few days that I haven't had a chance to install my new Nexia Bridge. Hopefully tonight is the night I can cut the cord with Verizon.

I have several of their controler boxes which I've picked up with other eBay/CL camera purchases. Maybe I'll take them out into a field and have a smash party like when they smashed the fax machine in the movie Office Space.

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_dot
Specialist - Level 1

ok, i got schooled on the spellchecker...verizon is misspelled only because it should be Verizon ...with a uppercase V, like a proper noun ought to be. thanks to LawrenceC for that. 

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Dukestane1
Enthusiast - Level 2

The motin sensing function is not avaliable once the cameras are moved to Nexia.  The sound feature is not avaliable.   I've browsed the user forum and it seems that Nexia actually works on issues, features and products that are requested. 

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shaenn
Contributor - Level 3

Are you referring to only the INDOOR cameras? Or all the Verizon cameras?

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Dukestane1
Enthusiast - Level 2

Just the indoor cameras.  Never purchased the other cameras.   I did not want to spend the money to purchase the outdoor cameras not knowing what was going to happen with Verizon.  I thought I be able to pick up a few on the cheap with Verizon shutting down the HMC, but it seems all z wave prices are at a premium.

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shaenn
Contributor - Level 3

Well, so far not so good. The bridge that Nexia sent me does not work. After spending 40 minutes on the phone with support, the said that I needed a new bridge. They said they would email me a call tag for me to send back the old one and when they receive it, would send me the replacement. NO WAY! I demaned that they send the new one first since this was bad out of the box and then I would either cross-ship the old or they could put a return slip in the box of the new one.

After a few minutes they agreed to send the new one out ASAP.

Hope this is not a sign of things to come.

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