Unable to add a new code to the lock

[suzmoss1]

I am trying to add a temporary code for a pet sitter to use and I keep getting a message saying that says "Unable to process request. Please try again later."

I have the Deadbold Keypad lock BE369-619

Any suggestions?

[suzmoss1]

Tried again today.  Same error message.  The lock is working aside from this issues.  It is even sending text notifications each time it is activated.

[suzmoss1 · Accepted solution]

Someone must have read my post.   Today I was able to change the code.  Problem resolved.