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Caller ID on TV does not work.
lachyu
Newbie
‎11-02-2011 07:07 PM

This feature has become so unreliable that I have had to make several calls and send emails to Verizon.  The last tech promised me that the problem was resolved for ever, but alas, the problem has returned.  No caller ID on TV.  It works OK on my phone displays, but not on the TV.  Did anybody have any luck resolving this issue permanently?  If so, how?

This issue was last resolved under ticket{edited for privacy} on Oct. 14, 2011.

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Re: Caller ID on TV does not work.
PreciousBella
Newbie
‎11-03-2011 08:58 AM

My just changed to the Digital Voice and my caller ID is not appearing on my TV screen either.  I asked the tech and they said to make sure the it was enabled.  I did and it was but I am still not getting caller ID on my screen. If anyone has figured out how to make it work, please share. Thanks 

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Re: Caller ID on TV does not work.
fedvet1
Newbie
‎11-03-2011 01:14 PM

Caller ID won't work if your settop box is a Motorola 2500 series.

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Re: Caller ID on TV does not work.
Justin46
Legend
‎11-03-2011 01:32 PM
@fedvet wrote:

Caller ID won't work if your settop box is a Motorola 2500 series.

Really? Worked on mine when I had two of them.

__________________________________
Justin
FiOS TV, Internet, and phone user
QIP7232, QIP7100-P2, IMG 1.9A
Keller, TX 76248

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Re: Caller ID on TV does not work.
andrea42782
Newbie
‎11-06-2011 10:46 AM

this service was enabled for me as well, however i found out...mistakenly, that you have to set it up on your set top box. go to your menu and filter through the categories...one of the options will allow you to check availibility and enable the service to work. you must do this for every set top box. hope this helps you! 😃

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Re: Caller ID on TV does not work.
viafax999
Community Leader
Community Leader
‎11-07-2011 06:34 AM
@PreciousBella wrote:

My just changed to the Digital Voice and my caller ID is not appearing on my TV screen either.  I asked the tech and they said to make sure the it was enabled.  I did and it was but I am still not getting caller ID on my screen. If anyone has figured out how to make it work, please share. Thanks 


Worked for me

http://forums.verizon.com/t5/Home-Phone-Landline-or-Digital/How-to-get-Caller-ID-on-TV-working-again...

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Re: Caller ID on TV does not work.
rotee
Newbie
‎11-14-2011 06:35 PM

I am having a problem with my on screen caller I D also; after changing my service to from copper to fiber optic I lost it again. I am not real computer savy and the stuff they make you do like running from room to room enabling this disabling that is quite confusing. It is a feature that I need bcause of poor eyesight. I hope it does not take as much time as it did the last time I had a problem with it. I must admit they tried real hard to figure out what the problem was and hoping they can get it solved asap

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