Does anyone from Verizon actually monitor these threads? What's this been running for at least a year and still no solution? Hey Verizon if you're listening YOUR FIOS ON-SCREEN CALLER ID IS NOT WORKING AND HASN'T BEEN FOR QUITE SOME TIME!!! FEEL FREE TO FIX THE PROBLEM AT SOME POINT IF YOU'RE NOT TOO BUSY.
There, I feel much better. Of course my caller id still doesn't work... 
@joehockey wrote:Does anyone from Verizon actually monitor these threads? What's this been running for at least a year and still no solution? Hey Verizon if you're listening YOUR FIOS ON-SCREEN CALLER ID IS NOT WORKING AND HASN'T BEEN FOR QUITE SOME TIME!!! FEEL FREE TO FIX THE PROBLEM AT SOME POINT IF YOU'RE NOT TOO BUSY.
There, I feel much better. Of course my caller id still doesn't work...
This is a user to user forum. No one from verizon officially monitors it all the time. The verizon admins do look from time to time.
But unless you are reporting that you have contacted verizon several times, the first thing they will tell you is to look at the
"contactus" that is on many of the verizon pages. Contact us does usually include a Livechat option and of course the phone number.
As far as the problem of callid on screen not working. It usually works most of the time once setup. But anything that disrupts the STB/DVR access to the internet causes it to fail The technique they use is not having your local box detect the phone call as most callerid boxes do. Instead info is sent from a server in the backend to your stb via the internet.
